Sail And Ski Ltd Customer Comments

Below is a sample of some of the e-mails we receive from customers.

Lisa - Tamworth

Hi there,

Just wanted to let you know that my "lovely" Reef flip flops have arrived;
they're great and I'm wearing them now.

Thanks for the speedy delivery, great service.

Lucy - Clapham

I have just received my Jacket and absolutely love it! Thanks for reserving it and getting it out to me so quickly.

Charlie

I ordered an Oshea bag from you in the week and i just wanted to say
that the delivery was the best i have ever encountered, excellent.
It arrived within 48hrs and free delivery, the best ever thank you.

David - Oswestry

As im sure you gathered i was down at your shop in chester on saturday, and I would just like to say how helpfull everyone there was, and even better, i got everything i wanted, £800 lighter, but hey quality doesnt come cheap.

Im heading back there this saturday to collect my boots and skis, and to have a look at a jacket, which I think your bringing down with the boots this week. (if you havent already)

Thanks again for all your help and advise, I just cant wait to get to the slopes now.

First Class!!!!!!!!!!!!!!!!

Sian

The ski bag I ordered yesterday has just arrived. What phenomenal service,
thank you!

If it's as good as it looks (and I'm sure it is), it will be excellent value for money.

Susan

Pants arrived yesterday thank you very much, a far better fir than the S size which you should have received back by now. I trust you will refund my card for that purchase asap. MANY THANKS AGAIN I have had fantastic customer service from Sail and Ski both via on-line purchases and in-store. Will be shopping again soon :)

Rob

My Nordica ski boots arrived today,thanks for the terrific service and quality,the boots are magic.

Thanks very much

Mr Illes - Glasgow

Dear Sail and Ski,
I would like to thank you for your service. I ordered a snowboard and bindings from you on Sunday with Standard Delivery, I got it on Tuesday! It was very important to me as board and binding were Birthday gift for my wife (she is a begginner snowboarder). We went for snowboarding at weekend and she had great fun and were very happy! Thank you for contributing for this with your great service!
Homnestly that was a second time when I purchased from you. After first time I was so pleased with your service that for board and binding I went immediately on your website and searched on that (as I found it to have a best service and offers).
Thank you very much to be there and serviceing!

Laura

just wanted to write and thank you for your help and prompt delivery of the luggage i ordered. it arrived today and is fantastic as it matches the other one i already bought!!

thank you again - ill be recommending sail and ski to my friends!!

Keith

hi just a quick note to say my ski jacket arrived today and im very pleased with the product and service, i will be more than happy to reccommend you to friends.

Colin - Shrewsbury

Both myself and Sheridan have been skiing for 20 years, a couple of years ago I decided to give boarding a go and loved it so much I will not go back to skiing again. Its took me a couple of years but I have converted Sheridan into a boarder.

We have both purchased all our gear ( boards/boots/clothing/helmets etc )from your Shrewsbury shop and all your advice has been spot on and would strongly recommend anyone to give your shop a visit.

Catherine

Hi ther just want to say a big thank you to one of your assistants who unfortunately i did,nt get her name, for her help yesterday in finding me a pair of the much wanted Tanini Pants cant believe how fast and efficient your assistant was. I placed an order online after speaking to her and recieved them this morning, thank you so much. I will definatetly be recommending your company to all my friends and family . Thank you again.From a very happy customer

Philip - Oxfordshire

Hey guys,

I thought I’d just drop you a quick line to let you know what an awesome service you provide – I spoke with Jenny yesterday about ordering some Smith Phemom goggles with a spare lens – she gave us loads of helpful advice and after ordering them yesterday afternoon they’ve turned up today (along with the lens direct from Smith). I’m so stoked with them and just thought you guys deserved a bit of praise for being so efficient at this time of year (less than 24hrs delivery time is impressive). Nice one and I’ll look to recommend/ re use you in the future. Have a great Christmas and New Year.

Mal - Surrey

Just a quick note to say thank you for the top & very proffesional
service you provide, Very pleased.

Sarah - Bury St Edmunds

Thank you so much for excellent prompt service. My boots arrived this morning despite me not having placed the order before 2pm. Very reasonable p&p cost, i'm so pleased!!
Many thanks

Becky - Gillingham

Thanks so much for this - I have to say we are most impressed by your service - very tempted with some reefs for myself - employing some self control at the moment but I'm not sure how long that will last.
Thanks so much again
All the best
Becks

Sean - Norfolk

I received my jacket this morning thanks.
Excellent service and fantastic value.
thanks
Sean Gibbs

Pat - Fife

Thank you very much, flip flops arrived this morning, excellent service.

Ash - Northern Ireland

Hi,

Got the boards earlier today, everything seems fine! Pleasure doing business.

Thanks alot,

Helen - London

I ordered the jacket late one afternoon and received it the next day! Excellent service. The jacket is amazing. I can't wait until the snowboarding season begins!

Many thanks

I highly recommend this website and will pass it on to all my friends!

Rob - Leicestershire

Just a quick email to say thank you for such fast delivery of my order. I am very pleased with it all. I will be ordering from you again soon.

Francesca - Cornwall

Just a note to say, got my flip flops this morning and they are brill
& at such a good price. Lovely to deal with and quick in processing the
order. Will be highly recommended.

Michael - North Yorkshire

I just wanted to let you know that my parcel arrived today. Both pairs are a perfect fit and I am very pleased with them. Thank you for a prompt and efficient service.

Craig - Jersey

Fantastic service - I'm going to spread the word about you guys!
Expect more Jersey orders soon!

Miss Judson - Herts

Got the order this morning.

Very efficient!!

Thank you.